Tag Archive for: automated fare collection
MBTAAnalysis: A look inside the MBTA
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The MBTA shuttles over a million passengers a day around Greater…
Study Documents The Design Challenges, Contracting Issues, And Delays Facing New MBTA Fare Collection System
This new study unearths previously unseen communications between the MBTA and its contractors, showing that the MBTA’s efforts to modernize its fare collection system, including allowing payments with credit cards and bringing “tap and go” technology to Commuter Rail and ferry lines, was riddled with technological challenges and difficulties overseeing contractors as early as 2019, culminating in a 3-year delay to the project’s full implementation.