Through its pay-for-performance program, the Dallas County (Texas) Motor Vehicle Division (MVD) has set an example for how similar agencies across the country could be reformed. MVD registers 1.9 million vehicles per year and has 140 employees at 10 sites. In March 1998, the Vehicle Registration and Title Department launched its performance pay program. The program utilizes performance measures to identify and reward quality work.
Download Report: The Performance Bonus Pay Program