Driving Critical Reforms at DCF: Ideas for a Direction Forward in Massachusetts’ Child and Family Services

This report dissects other studies and their recommendations, with additional suggestions for a direction forward for DCF in the context of a broader discussion of the agency’s recent history and issues with mission ambiguity. The first and most important recommendation is to overhaul the current two-tiered child intake system, which should be the central focus of any changes at the agency.

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