2007 Better Government Competition
Transforming a Bureaucracy
City of Carrollton, Texas—By implementing an innovative Managed Competition program, Carrollton achieves “best value” service delivery while avoiding the problems of some competitive-contracting programs.
Computerized Neighborhood Environment Tracking
Worcester Regional Research Bureau—ComNET brings together citizens and technology to identify the physical problems of city neighborhoods, speeding up repairs and improving the quality of urban life.
Four Proposals to Reform Special Education
Special Education Day Committee—To reduce needless conflict, bureaucracy, and litigation, SPEDCO proposes a more collaborative and results-driven approach to public special education.
Entrepreneurial Service Delivery
Northern Virginia Regional Park Authority—Faced with declining visitation and rising expenses, NVRPA transformed its approach to deliver conservation and recreation services in a businesslike manner.
Shared Services Model
Illinois Department of Central Management Services—To enhance the efficiency of IT, procurement and many other back-office administrative functions, CMS combined private-sector best practices and public-sector management principles in new model for service delivery.
Repair, Replacement, Renovation and Maintenance Program
Hillsborough County Florida Real Estate Department—R3M is a proactive asset management approach to facilities maintenance that reduced a huge backlog, while increasing service quality and response times.
Extending the Stat Model Across the Commonwealth
City of Somerville SomerStat Program—Through constant review of performance data to solve problems and track follow-up, municipal stat programs like Somerville’s could transform government practices statewide.
Transforming Urban School Districts through Choice
Albany Foundation for Education Reform and Accountability—Presenting a choice of high-quality charter schools to every student could benefit the entire student population, not just those fortunate enough to win a lottery.