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Government Effectiveness Index: A Cross-State Survey

Author: James Stergios, Director of Research, Pioneer Institute The central objective of the Government Effectiveness Index (GEI) is to assess how Massachusetts is doing in comparison to other states. It seeks to provide measures of effectiveness based on the efficient use of resources (inputs as a function of quantity or output) and on performance outcomes (quality of output). It does so in regard to eight “core” functions of state government (functions common to most states): K-12 educa- tion, higher education, highways, transit, state police, the judiciary, corrections, and financial administration. This first edition tests the GEI model on a sample set of six states: Massachusetts, Michigan, New Jersey, Ohio, Rhode Island, and Virginia. We chose the first four com- parison […]


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Toward a High-Performance Workplace: Fixing Civil Service in Massachusetts

Author: Jonathan Walters, Governing Magazine This paper is a call for continued improvement in a system that in its current form is overly bureaucratic, unresponsive, rule-bound, and control oriented.  The changes suggested address three troubling trends that have been gathering momentum in Massachusetts:  First, the use of “provisional” hires as a way to sidestep testing and hiring rules entirely.  Second, the inclination to exempt entire classes of employees from the civil service system altogether.  And third, continued difficulty on the part of specific agencies to compete for the best and brightest job candidates in what is today a fiercely competitive job market. Toward a High-Performance Workplace: Fixing Civil Service in Massachusetts


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