The Executive Office of Elder Affairs (ELD) is an agency within the Department of Health and Human Services (EOHHS). ELD works to improve the quality of life for elderly Massachusetts residents, aiming to ensure their security by expanding income and financial support opportunities. The agency is also dedicated to increasing civic engagement and opportunities for social connection among the elderly. [quote align=”right” color=”#999999″]Has ELD really been successful or did the agency simply report positive outcomes and remain silent on progress toward achieving other goals?[/quote] Under Governor Patrick’s Mass Results program, each of his eight secretaries established specific, measurable performance goals for their departments. Each then reports their performance against the goals on the state’s website. As described in EOHHS’ latest Strategic Plan, […]
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Governor Deval Patrick launched the MassResults web page to promote transparency and accountability in Massachusetts government. Effectiveness, accountability and openness are Gov. Patrick’s goals. He aims to build a “results-oriented culture” in state government and says, “I encourage you to explore the site, ask questions and tell me what you think. Asking government to articulate what success looks like and be accountable for results is something that every citizen should expect.” The MassResults web page includes strategic plans and performance reports for each of the governor’s cabinet secretaries, incorporating the agencies and departments the secretaries oversee. The Web page links other transparency tools, as well, including Open Checkbook, Budget Dash Boards, annual financial reports, and others. [quote align=”right” color=”#999999″]MassResults is a […]