Is ELD Hiding Its Real Performance?
The Executive Office of Elder Affairs (ELD) is an agency within the Department of Health and Human Services (EOHHS). ELD works to improve the quality of life for elderly Massachusetts residents, aiming to ensure their security by expanding income and financial support opportunities. The agency is also dedicated to increasing civic engagement and opportunities for social connection among the elderly. [quote align=”right” color=”#999999″]Has ELD really been successful or did the agency simply report positive outcomes and remain silent on progress toward achieving other goals?[/quote] Under Governor Patrick’s Mass Results program, each of his eight secretaries established specific, measurable performance goals for their departments. Each then reports their performance against the goals on the state’s website. As described in EOHHS’ latest Strategic Plan, […]