JONATHAN WALTERS is senior correspondent for Governing Magazine. He has 20 years of experience covering state and local government, and has covered public sector labor relations and personnel management for the past 10 years. In addition to Governing, Mr. Walters has written for such publications as the Washington Post, New York Times, and USA Today. He is the author of Measuring Up: Governing’s Guide to Performance Management for Geniuses (and Other Public Managers). He holds a bachelor’s degree from the University of Massachusetts at Amherst and currently resides in Ghent, New York.