The civil service system in Massachusetts is no longer up to the important task of helping government recruit and hire the most talented personnel. When the system was created in 1884, the Commonwealth was at the forefront of the battle against patronage in government hiring. Over the course of a century, Massachusetts has fallen well behind the leaders in public sector personnel administration practice.
About Jonathan Walters
JONATHAN WALTERS is senior correspondent for Governing Magazine. He has 20 years of experience covering state and local government, and has covered public sector labor relations and personnel management for the past 10 years. In addition to Governing, Mr. Walters has written for such publications as the Washington Post, New York Times, and USA Today. He is the author of Measuring Up: Governing’s Guide to Performance Management for Geniuses (and Other Public Managers). He holds a bachelor’s degree from the University of Massachusetts at Amherst and currently resides in Ghent, New York.