Keolis

An easy way to bond with fellow Bostonians is to complain about commuter rail. While it’s often regarded as unreliable, unexplainable, and unresponsive, a weakness in the transparency of MBTA performance data makes these claims no more than conjecture. True, the agency...

Pioneer Institute welcomes the news that the MBTA will not renew its contract with problem-plagued commuter rail operator Keolis Commuter Services when the term ends in 2022. If the MBTA can put an effective bidding process into place for the next contract,...

My train was on time this morning, no T-alerts popped into my email and, at long last, I enjoyed an express trip to Boston.  For that, I am delighted. Still, we can’t let the last couple of woeful months on the commuter rail...

Your toes are numb, the faces around you sullen and the service alert on your phone says the next train will arrive at a different time than the LED screen overhead.  The train you planned on taking to work broke down and...