Dr. William J. Oliver has transformed benefits eligibility systems and processes in Texas, Florida, Indiana, Pennsylvania, Mississippi and
Arkansas. He has outsourced, insourced and retooled eligibility systems for both Medicaid and human services benefits. Dr. Oliver has built, selected and implemented leading-edge systems in hospitals, pharmacy, retail, and other industries, and has driven major benefits eligibility reform including the Mississippi Hope Bill. He is a CPA and holds a Masters in Management from MIT and a Doctor in Management from Case Western. Dr. Oliver is a Principal at The Stephen Group and is published widely on healthcare business model innovation and assessing program outcomes.