We all know that the MBTA’s commuter rail trains can be late, but how late are they? Pioneer Institute looked into how the MBTA’s performance stacks up against other major commuter rail systems in the country, and the results are not pretty. Of the ten largest commuter rail systems in the country by ridership the MBTA consistently performs the worst. A train is considered on-time if it arrives within five minutes of its scheduled arrival time. The reliability of a commuter system’s timeliness is critical to public confidence, making on-time performance the most important measure of operational success. As the sixth biggest commuter rail system the MBTA serves approximately 130,000 people daily and millions per year, and yet it is […]
About Scott Haller
Scott Haller graduated from Northeastern University with a Bachelor’s Degree in Political Science. He started working at Pioneer Institute through the Northeastern’s Co-op Program and continues now as the Lovett C. Peters Fellow in Healthcare. While Scott's original focus was on the MBTA, he has shifted his focus towards healthcare price transparency. He previously worked at the Massachusetts Office of the Inspector General. Scott was a member of Northeastern's Rock Climbing Team and was the founding president of the Northeastern University Rubik's Cube Association.